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We base our list of annual research topics on the questions and suggestions of buyers, suppliers and industry observers to ensure that they are both relevant and timely. Using this input, our research agenda currently covers the following:
Global Sourcing (e.g., offshore captives, emerging offshore suppliers)
Location Optimization (e.g., city- and country-level data on costs and risks)
Sourcing Management (e.g., tools, decision support, & workshops)
This research is essential for companies to make better-informed outsourcing decisions based on key factors such as market size and growth, adoption by buyers and suppliers, value creation and risks, selecting a location, developing a global strategy and choosing from among different execution models. This data is also useful for tracking issues that cut across traditional business boundaries, from technology and regulations to value and risk.
Founded: 2005
Analysts: 20+
Research Areas:
Most comprehensive databases for BPO, ITO, locations, and captives