Supplier Evaluation

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In addition to published research, supplier capability profiles and the supplier directory, the Supplier Intelligence practice offers multiple services to buyers of outsourcing and offshoring services at all stages of the transaction life cycle. Our specialization is a focus on suppliers in niche capabilities and geographies that are not commonly available through the top 50 suppliers. 

In addition to buyers of sourcing services, our services have also been used by investment firms for understanding supplier landscapes, and identifying potential investment or acquisition targets.

Pre-transaction service offerings

• Supplier identification - Helps buyers of outsourcing services identify suppliers meeting a specific set of buyer needs.

Example- Supplier identification and profiling for IT infrastructure services in Central & Eastern Europe

• Supplier short-listing - Assists buyers in evaluating a list of outsourcing suppliers and developing a prioritized sub-set for further consideration by the buyer. Suppliers are evaluated based on criteria tailored to each client situation, using a best-practice approach that is based on the breadth of Everest deal experience.

Example- Supplier evaluation and short-listing for research and analytics services

Post-transaction service offerings 

• Supplier monitoring - Enables buyers to monitor key supplier developments and identify key risks and opportunities in managing the supplier portfolio.

• Supplier portfolio optimization - Assists buyers in reviewing and optimizing their portfolio of suppliers to align with changing business needs.

Examples of our work:

• Supplier identification and evaluation for banking BPO processes – Leading North American bank

• Supplier evaluation and prioritization for applications outsourcing services – Top 10 Consumer Packaged Goods company

• Identification and evaluation of contact center services (collections) supplier – Leading media company

• Identification and prioritization of niche infrastructure suppliers in Central & Eastern Europe – Top 10 global insurance institution

• Supplier evaluation for infrastructure managed services in North America – Top 10 investment bank

• Supplier identification and short-listing for research and analytics services – Top 10 pharmaceutical major

• Tracking offshore supplier developments – Country outsourcing association in Africa