Tools - Outsourcing Support Services

Starting with the right tools
This collection includes tools for every phase of outsourcing from planning to ongoing governance.  To view and order specific tools, click the following links:

Data Collection   |  Stakeholder Interview     

Pricing Approach   |    SOW/SLA     |     Negotiation

Change Management    |   Terms & Conditions   

Governance    |    RFP     |     Risk Analysis                   

Due Diligence    |    Transition Management

Data Collection Toolkits
Finance & Accounting
Human Resources
Application Development & Maintenance (ADM)
IT Infrastructure
Procurement
Contact Center (available soon)

Stakeholder Interview Toolkits
Finance & Accounting
Human Resources
Applications Development & Maintenance (ADM)
IT Infrastructure
Procurement
Contact Center

Pricing Approach Toolkits
Finance & Accounting
Human Resources
Applications Development & Maintenance (ADM)
IT Infrastructure
Procurement
Contact Center

Statement of Work (SOW) & Service Level Toolkits
Finance & Accounting – Billing
Finance & Accounting – General Ledger
Finance & Accounting – Fix Assets
Finance & Accounting – Payroll
Finance & Accounting – Reporting
Finance & Accounting – Accounts Payable & Travel Expense
Finance & Accounting – Cash & Banking
Finance & Accounting – Electronic Scanning
Finance & Accounting – Accounts Receivable
Finance & Accounting – Payroll Tax
Finance & Accounting – Compliance Unit
Human Resources – Benefits Administration
Human Resources – Compensation
Human Resources – Contact Center
Human Resources – Defined Benefits
Human Resources – Defined Contribution
Human Resources – Relocation
Human Resources – Employee Data Management
Human Resources – Global Mobility
Human Resources – HRIT
Human Resources – Learning and Development
Human Resources – Payroll
Human Resources – Performance Management
Human Resources – Recruiting
ADM - Application Development
ADM - Application Maintenance
IT Infrastructure – Mainframe
IT Infrastructure – Midrange
IT Infrastructure – Data Network
IT Infrastructure – Voice Network
IT Infrastructure – Helpdesk
IT Infrastructure – Desktop
IT Infrastructure – Common IT Services
IT Infrastructure – SAP Hosting
IT Infrastructure – Web Hosting
IT Infrastructure – Data Center
IT Infrastructure – Messaging
IT Infrastructure – Disaster Recovery
Procurement
Contact Center (available soon)

Negotiation Toolkit

Change Management Toolkit

Contract Terms and Conditions Evaluation Tool

Governance Toolkit

RFP Toolkit

Risk Analysis Toolkit

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Due Diligence Toolkit

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Transition Management Toolkit

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You can access Service Level Agreements, Stakeholder Interview Guides, Risk Assessment Tools, Proposal Evaluation Tools, Supplier Profiles, RFP Templates, Due Diligence and Transition Tools, and others. These tools have been developed by Everest to support its own consultants and are utilized to conduct major outsourcing efforts around the world.

To see more from Outsourcing Support Services, including webinars, please visit the Sourcing Management page.