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Nikhil heads the Global Services practice of Everest Group. In this capacity, Nikhil leads a team of analysts in developing leading-edge thinking on market trends and best practices in global sourcing. In addition, he plays a leadership role for the Everest Research Institute in the Indian market.
Nikhil has spent over seven years as a strategic advisor to Industry leaders on global sourcing issues. He has worked with both buyers and providers of offshore services and is recognized as an industry expert on captive sourcing and location strategy issues. Nikhil has extensive experience of working across Asia, Europe and North America and has advised several governments on their BPO programs.
Before taking a full-time role with the Research Institute, Nikhil served as an Engagement Director within the consulting arm of Everest Group. In this role, he successfully led Fortune 100 clients through complex sourcing lifecycle initiatives including strategy development, business case creation, supplier selection, and negotiation of contract terms. Prior to that, Nikhil was with the Chicago office of McKinsey & Co where he advised clients on issues of business building and operations strategy.
Nikhil holds a Bachelor of Engineering degree from Delhi College of Engineering and a MBA from the University of Michigan, Ann Arbor.
12 items found
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The Silent Knight - The Philippines Emerging Non-Voice BPO CapabilityArshmeet Ahluwalia, Jimit Arora, Nikhil Rajpal
January 2009 |
Document #ERI-2009-2-R-0314 |
Research Report
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Future of the Captive Sourcing Model: Ensuring Success Against Rising ChallengesNihal George, Nikhil Rajpal
November 2007 |
Document #ERI-2007-2-W-0218 |
Whitepaper
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Bank of the Future: The Emerging Operating ModelH Karthik, Nikhil Rajpal, Eric Simonson
October 2007 |
Document #ERI-2007-2-R-0169 |
Research Report
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Comparison of Outsourced and Captive Solutions for Capturing Value from OffshoringNihal George, Nikhil Rajpal, Eric Simonson, Kumar Subramanian
October 2007 |
Document #ERI-2007-2-R-0204 |
Research Report
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Captive Value Diagnostic StudyH Karthik, Nikhil Rajpal, Kumar Subramanian
September 2007 |
Document #ERI-2007-2-R-0211 |
Research Report
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Indian Captive Market - Trends and ImplicationsNihal George, H Karthik, Nikhil Rajpal, Geetha Tedakapalli
June 2007 |
Document #ERI-2007-2-R-0162 |
Research Report
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BPO Market Update: Indian Supplier LandscapeJimit Arora, Sheetal Bahl, Nikhil Rajpal, Vipul Taneja
May 2007 |
Document #ERI-2007-1-R-0160 |
Research Report
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Evaluating Risks from Outsourcing and Global SourcingSheetal Bahl, Nikhil Rajpal
December 2006 |
Document #ERI-2006-2-R-0130 |
Research Report
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Future Risks and Opportunities in the Outsourcing MarketSheetal Bahl, Nikhil Rajpal
August 2006 |
Document #ERI-2006-2-R-0118 |
Research Report
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Sustainability of Labor ArbitrageSheetal Bahl, Nikhil Rajpal
April 2006 |
Document #ERI-2006-2-R-0117 |
Research Report
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Global Sourcing Annual Report 2005Nikhil Rajpal
November 2005 |
Document #ERI-2005-2-R-0116 |
Research Report
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FAO Annual Report 2005Joe Fernandes, Michel Janssen, Nikhil Rajpal, Sonal Singla
September 2005 |
Document #ERI-2005-1-R-0108 |
Research Report
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