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Katrina Menzigian
Vice President
Katrina Menzigian, Vice President, FAO and PO Research, is a market analysis and consulting professional with over twelve years of experience converting market research and intelligence into actionable guidance and advice for business clients. At the Everest Research Institute she leads a team of analysts dedicated to delivering a well-rounded and deep understanding of the factors and dynamics shaping the global market for Finance & Accounting and Procurement outsourcing services. The insights of this team support both the strategic and tactical business planning needs of Fortune 500 enterprises, global outsourcing service providers, and leading technology vendors.
Prior to joining Everest Research Institute, Menzigian served as Vice President, BPO Services, at IDC. While at IDC, she was responsible for various portfolios of syndicated research and custom consulting services covering a broad range of IT and business services markets with a special focus on BPO services. Menzigian's background includes research and consulting roles at GLOBALnet, American University of Armenia, and the Edward R. Murrow Center for International Communications. She holds a master of arts in international affairs from The Fletcher School of Law and Diplomacy, Tufts University in Boston. Menzigian earned a double-bachelor of arts from the University of California at Berkeley.
RELATED INFORMATION
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HRO Annual Report 2010 - “A year of multi-process HRO market reinvention and evolution”Katrina Menzigian, Rajesh Ranjan, Sudhanshu Saxena
March 2010 |
Document #ERI-2010-3-R-0403 |
Research Report
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NorthgateArinso to Acquire Convergys: Another Move Forward In Reinventing the HRO MarketKatrina Menzigian, Rajesh Ranjan
March 2010 |
Document #ERI-2010-8-B-0404 |
Research Brief
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FAO in 2010: Exiting the Twilight Zone and Poised for GrowthSaurabh Gupta, Mansi Khanna, Abhishek Menon, Katrina Menzigian
February 2010 |
Document #ERI-2010-1-R-0393 |
Research Report
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RPO Supplier Landscape and Capability AssessmentKatrina Menzigian, Rajesh Ranjan, Sudhanshu Saxena
February 2010 |
Document #ERI-2010-3-R-0380 |
Research Report
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Recruitment Process Outsourcing (RPO) - Supplier Profile CompendiumMansi Khanna, Katrina Menzigian, Rajesh Ranjan, Sudhanshu Saxena
January 2010 |
Document #ERI-2010-3-R-0378 |
Research Report
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Pricing Structures in PO - Ensuring "Win-Win" SolutionsSaurabh Gupta, Abhishek Menon, Katrina Menzigian
November 2009 |
Document #ERI-2009-1-R-0371 |
Research Report
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Recruitment Process Outsourcing (RPO) - Moving Beyond the Pioneer StageKatrina Menzigian, Rajesh Ranjan, Sudhanshu Saxena
November 2009 |
Document #ERI-2009-3-R-0377 |
Research Report
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Xerox and ACS: Smart Tactical Play or Strategic Coup?Katrina Menzigian, Marvin Newell, Ross Tisnovsky
October 2009 |
Document #ERI-2009-8-R-0374 |
Whitepaper
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Technology-Led Solutions in FAO - Supplier Profile CompendiumSaurabh Gupta, Katrina Menzigian
October 2009 |
Document #ERI-2009-1-R-0364 |
Research Report
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Technology Flavors in FAO - From Tools to PlatformsSaurabh Gupta, Katrina Menzigian
October 2009 |
Document #ERI-2009-1-R-0362 |
Research Report
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End-of-Term Market in HROKatrina Menzigian, Rajesh Ranjan, Sudhanshu Saxena
October 2009 |
Document #ERI-2009-3-R-0366 |
Research Report
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Xerox Acquiring ACSPeter Bendor-Samuel, Katrina Menzigian
September 2009 |
Document #ERI-2009-8-B-0368 |
Research Brief
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"Filling The Gap" - Partnership Between Xchanging and Alexander Mann Solutions (AMS)Katrina Menzigian, Rajesh Ranjan
August 2009 |
Document #ERI-2009-3-B-0361 |
Research Brief
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Things You Must Know Before Your FAO Contract ExpiresAteendra Dabas, Saurabh Gupta, Katrina Menzigian
July 2009 |
Document #ERI-2009-1-W-0353 |
Whitepaper
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Multi-Country Payroll Outsourcing (MCPO) - Supplier Profile CompendiumKatrina Menzigian, Rajesh Ranjan, Sudhanshu Saxena
July 2009 |
Document #ERI-2009-3-R-0342 |
Research Report
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PO in Financial Services: From Wall Street to Martin Place - Unlocking Value from the Savings GoldmineAteendra Dabas, Saurabh Gupta, Katrina Menzigian, Ankur Sahni
July 2009 |
Document #ERI-2009-1-R-0348 |
Research Report
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Things You Must Know Before Your HRO Contract ExpiresKatrina Menzigian, Rajesh Ranjan
June 2009 |
Document #ERI-2009-3-W-0351 |
Whitepaper
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Global FAO Supplier Landscape - Supplier Profile CompendiumAteendra Dabas, Saurabh Gupta, Katrina Menzigian, Ankur Sahni
June 2009 |
Document #ERI-2009-1-R-0336 |
Research Report
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PO in Manufacturing Industry - Tangible Bottom-Line Impact Drives Further AdoptionAteendra Dabas, Saurabh Gupta, Katrina Menzigian, Ankur Sahni
May 2009 |
Document #ERI-2009-1-R-0338 |
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Multi-Country Payroll Outsourcing (MCPO): A New Approach to an Old ProblemKatrina Menzigian, Rajesh Ranjan, Sudhanshu Saxena
May 2009 |
Document #ERI-2009-3-R-0340 |
Research Report
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Global FAO Supplier Landscape - Differentiate to Get NoticedAteendra Dabas, Saurabh Gupta, Katrina Menzigian, Ankur Sahni
May 2009 |
Document #ERI-2009-1-R-0335 |
Research Report
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Industry-Specific FAO - Opportunity to Optimize Revenue Cycle for Healthcare ProvidersSaurabh Gupta, Katrina Menzigian
April 2009 |
Document #ERI-2009-1-W-0332 |
Whitepaper
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PO Annual Report 2009: Shifting Buyer Preferences Dictate New Engagement ModelsAteendra Dabas, Saurabh Gupta, Katrina Menzigian, Ankur Sahni
April 2009 |
Document #ERI-2009-1-R-0329 |
Research Report
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Webinar Presentation: Advancing the FAO Value Proposition: The New Order of Buyer ExpectationsSaurabh Gupta, Katrina Menzigian
March 2009 |
Document #ERI-2009-1-P-0331 |
Research Report
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FAO Annual Report - Strategically Tackling the FAO Market in 2009: Maximizing OpportunitiesAteendra Dabas, Saurabh Gupta, Katrina Menzigian, Ankur Sahni
March 2009 |
Document #ERI-2009-1-R-0324 |
Research Report
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Industry-Centric BPO SolutionsSaurabh Gupta, Katrina Menzigian
February 2009 |
Document #ERI-2009-1-B-0326 |
Research Brief
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Talent Management for Finance OrganizationsDavid Bickerstaff, Katrina Menzigian
February 2009 |
Document #ERI-2009-1-W-0323 |
Whitepaper
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Moving Beyond the Bottom-Line: Industry-Specific FAO SolutionsAteendra Dabas, Saurabh Gupta, Katrina Menzigian, Ankur Sahni
February 2009 |
Document #ERI-2009-1-R-0322 |
Research Report
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PO Technology Models: Creating Solutions That Deliver ValueAteendra Dabas, Saurabh Gupta, Katrina Menzigian, Ankur Sahni
January 2009 |
Document #ERI-2009-1-R-0305 |
Research Report
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FAO Holds Positive Promise for the Financial Services IndustryAteendra Dabas, Saurabh Gupta, Katrina Menzigian
October 2008 |
Document #ERI-2008-1-B-0304 |
Research Brief
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Understanding the Waking Giant: The Mid-Market and FAOAteendra Dabas, Saurabh Gupta, Katrina Menzigian, Ankur Sahni
October 2008 |
Document #ERI-2008-1-R-0279 |
Research Report
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PO Supplier Profile CompendiumAteendra Dabas, Saurabh Gupta, Katrina Menzigian, Ankur Sahni
October 2008 |
Document #ERI-2008-1-R-0273 |
Research Report
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FAO Market Growth Targets a Broader Value PropositionSaurabh Gupta, Katrina Menzigian
September 2008 |
Document #ERI-2008-1-W-0278 |
Whitepaper
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Global PO Supplier LandscapeAteendra Dabas, Saurabh Gupta, Katrina Menzigian, Ankur Sahni
September 2008 |
Document #ERI-2008-1-R-0265 |
Research Report
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FAO Contract CharacteristicsAteendra Dabas, Saurabh Gupta, Katrina Menzigian, Ankur Sahni
July 2008 |
Document #ERI-2008-1-R-0259 |
Research Report
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PO Market Dynamics in Australia/New Zealand (A/NZ)Saurabh Gupta, Katrina Menzigian, Shefali Saxena, Swapnil Sinha
June 2008 |
Document #ERI-2008-1-R-0255 |
Research Report
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New Partnership May Bolster S2P Market - The Genpact/ICG Commerce CombinationSaurabh Gupta, Katrina Menzigian
May 2008 |
Document #ERI-2008-1-B-0257 |
Research Brief
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Finance & Accounting Outsourcing (FAO) Annual Report 2008Ateendra Dabas, Saurabh Gupta, Katrina Menzigian
May 2008 |
Document #ERI-2008-1-R-0245 |
Research Report
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Optimizing the FAO Retained OrganizationRhonda Diamond, Katrina Menzigian
April 2008 |
Document #ERI-2008-1-W-0242 |
Whitepaper
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Procurement Outsourcing (PO) Annual Report 2008Ateendra Dabas, Saurabh Gupta, Katrina Menzigian
April 2008 |
Document #ERI-2008-1-R-0234 |
Research Report
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Procurement Outsourcing (PO) Market Definition UpdateRicha Bansal, Saurabh Gupta, Katrina Menzigian
March 2008 |
Document #ERI-2008-1-W-0233 |
Whitepaper
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Outsourcing the Procure-to-Pay (P2P) ProcessSaurabh Gupta, Katrina Menzigian
February 2008 |
Document #ERI-2008-1-R-0224 |
Research Report
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Outsourcing Order-to-Cash (O2C) and Procure-To-Pay (P2P) - Opportunity to Create Business ImpactRicha Bansal, Saurabh Gupta, Katrina Menzigian
December 2007 |
Document #ERI-2007-1-R-0201 |
Research Report
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Global Sourcing in POSaurabh Gupta, Katrina Menzigian
November 2007 |
Document #ERI-2007-1-R-0217 |
Research Report
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Outsourcing Order-To-Cash and Procure-To-Pay - Opportunity to Create Business ImpactRicha Bansal, Saurabh Gupta, Katrina Menzigian
October 2007 |
Document #ERI-2007-1-W-0214 |
Whitepaper
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Roadmap to Realizing the Savings in POMark Craddock, Saurabh Gupta, Katrina Menzigian
September 2007 |
Document #ERI-2007-1-W-0212 |
Whitepaper
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Global Sourcing in FAOJimit Arora, Saurabh Gupta, Katrina Menzigian, Sudhanshu Saxena
July 2007 |
Document #ERI-2007-1-R-0171 |
Research Report
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Global Supplier Landscape in FAORicha Bansal, Saurabh Gupta, Katrina Menzigian
June 2007 |
Document #ERI-2007-1-R-0163 |
Research Report
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