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Saurabh Gupta

Research Director

sgupta@everestgrp.com

Saurabh Gupta, Research Director, is leading the Institute’s research related to F&A Outsourcing (“FAO”) and Procurement Outsourcing (“PO”), which is focused on providing the industry with a deep and fact-based perspective on outsourcing of F&A and procurement processes. He utilizes his strong analytical background and international research experience to create intellectual property and insights into outsourcing trends, implications and industry best practices. He is a published author in leading FAO publications, and is a frequent speaker on the subject. He has played a pivotal role in developing the Institute’s syndicated research in the space including reports and whitepapers on offshoring of F&A services, unlocking the potential of PO, geographic and industry adoption trends in FAO, technology choices in PO, technology innovation in FAO, global FAO supplier landscape, and the FAO and PO annual reports.

Prior to joining Everest Research Institute, Saurabh worked with Infosys Technologies, where he provided techno-functional consulting to several global clients in manufacturing, retail, and financial services. He holds an MBA from IIT (Indian Institute of Technology) Bombay, and a Bachelor of Mechanical Engineering (Honors) from University of Delhi.

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FAO Holds Positive Promise for the Financial Services Industry

Ateendra Dabas, Saurabh Gupta, Katrina Menzigian

October 2008 | Document #ERI-2008-1-B-0304 | Research Brief
Learn more about Everest Research Institute's views on the how the recent dynamics of the financial services sector will impact the FAO market. | More

Understanding the Waking Giant: The Mid-Market and FAO

Ateendra Dabas, Saurabh Gupta, Katrina Menzigian, Ankur Sahni

October 2008 | Document #ERI-2008-1-R-0279 | Research Report
The mid-market buyer-segment has shown a spurt in FAO adoption. The mid-market represents a new set of challenges and opportunities for both buyers and suppliers. The focus of this study is to unders... | More

PO Supplier Profile Compendium

Ateendra Dabas, Saurabh Gupta, Katrina Menzigian, Ankur Sahni

October 2008 | Document #ERI-2008-1-R-0273 | Research Report
The Procurement Outsourcing (PO) Supplier Profile Compendium is a companion to the latest study, Global Procurement Outsourcing (PO) Supplier Landscape, August 2008, and provides accurate, comprehens... | More

FAO Market Growth Targets a Broader Value Proposition

Saurabh Gupta, Katrina Menzigian

September 2008 | Document #ERI-2008-1-W-0278 | Whitepaper
Over the past several years we have seen the market expand its appeal from large global energy and resource providers to include a wide-range of industries, geographies, and buyer sizes. This piece su... | More

Global PO Supplier Landscape

Ateendra Dabas, Saurabh Gupta, Katrina Menzigian, Ankur Sahni

September 2008 | Document #ERI-2008-1-R-0265 | Research Report
As the Procurement Outsourcing (PO) market gains momentum, a new value proposition is emerging that represents a convergence of traditional PO and the traditional Finance and Accounting (FAO) value l... | More

FAO Contract Characteristics

Ateendra Dabas, Saurabh Gupta, Katrina Menzigian, Ankur Sahni

July 2008 | Document #ERI-2008-1-R-0259 | Research Report
As the market continues to expand and mature, the FAO contract characteristics are changing - in the way contracts are being signed and executed.  This report aims to assist key stakeholders in ... | More

PO Market Dynamics in Australia/New Zealand (A/NZ)

Saurabh Gupta, Katrina Menzigian, Shefali Saxena, Swapnil Sinha

June 2008 | Document #ERI-2008-1-R-0255 | Research Report
The research takes a close look at procurement outsourcing developments in the small but dynamic market of Australia / New Zealand (A/NZ). The report discusses buyer side drivers and challenges in the... | More

New Partnership May Bolster S2P Market - The Genpact/ICG Commerce Combination

Saurabh Gupta, Katrina Menzigian

May 2008 | Document #ERI-2008-1-B-0257 | Research Brief
Katrina Menzigian and Saurabh Gupta share their thoughts on the joining of Genpact/ICG Commerce | More

Finance & Accounting Outsourcing (FAO) Annual Report 2008

Ateendra Dabas, Saurabh Gupta, Katrina Menzigian

May 2008 | Document #ERI-2008-1-R-0245 | Research Report
The multi-process FAO market continues to grow aggressively with approximately 65 new contracts being signed in 2007 - exceeding the unprecedented growth seen in the landmark year of 2006. The market... | More

Procurement Outsourcing (PO) Annual Report 2008

Ateendra Dabas, Saurabh Gupta, Katrina Menzigian

April 2008 | Document #ERI-2008-1-R-0234 | Research Report
With the number of new contract signings in 2007 matching that of 2006, the PO market is moving closer to entering a “rapid growth” phase as 2008 unfolds. In response to this increased mar... | More

Procurement Outsourcing (PO) Market Definition Update

Richa Bansal, Saurabh Gupta, Katrina Menzigian

March 2008 | Document #ERI-2008-1-W-0233 | Whitepaper
Based on its annual PO data collection exercise conducted in August 2007, Everest Research has observed fundamental shifts in PO market characteristics. In order to enhance its ability to track the va... | More

Outsourcing the Procure-to-Pay (P2P) Process

Saurabh Gupta, Katrina Menzigian

February 2008 | Document #ERI-2008-1-R-0224 | Research Report
This report examines the expanding market opportunity around the outsourcing of Procure-to-Pay (P2P) processes. It focuses on identifying the emerging value proposition of an end-to-end approach in ... | More

Outsourcing Order-to-Cash (O2C) and Procure-To-Pay (P2P) - Opportunity to Create Business Impact

Richa Bansal, Saurabh Gupta, Katrina Menzigian

December 2007 | Document #ERI-2007-1-R-0201 | Research Report
This study investigates the business value and the market state of outsourcing O2C and P2P processes. The purpose of this research is to identify the opportunity and the constituents of the business ... | More

Global Sourcing in PO

Saurabh Gupta, Katrina Menzigian

November 2007 | Document #ERI-2007-1-R-0217 | Research Report
The value proposition of Procurement Outsourcing (PO) is centered around spend-related savings and not labor arbitrage. Consequently, the degree of offshoring in PO contracts is only around 25% less ... | More

Outsourcing Order-To-Cash and Procure-To-Pay - Opportunity to Create Business Impact

Richa Bansal, Saurabh Gupta, Katrina Menzigian

October 2007 | Document #ERI-2007-1-W-0214 | Whitepaper
Finance and Accounting Outsourcing (FAO) is well into the rapid-growth phase with established models and demonstrated supplier capabilities. Thus far, the value proposition focused on providing direct... | More

Roadmap to Realizing the Savings in PO

Mark Craddock, Saurabh Gupta, Katrina Menzigian

September 2007 | Document #ERI-2007-1-W-0212 | Whitepaper
Everest Research Institute conducted a study of the PO market to educate the industry on the challenges in the PO market and the available mechanisms to address those challenges. | More

Global Sourcing in FAO

Jimit Arora, Saurabh Gupta, Katrina Menzigian, Sudhanshu Saxena

July 2007 | Document #ERI-2007-1-R-0171 | Research Report
As the offshore FAO market matures, there is an increased push in the market to innovate beyond pure labor arbitrage. In this study, we analyze key trends emerging in the offshore FAO market. The repo... | More

Global Supplier Landscape in FAO

Richa Bansal, Saurabh Gupta, Katrina Menzigian

June 2007 | Document #ERI-2007-1-R-0163 | Research Report
This Everest study focuses on mapping out how this landscape is evolving, what differentiates players, and how leading FAO providers are winning business. The study also includes Everest's Capab... | More

Nurturing Innovation in Finance & Accounting Outsourcing: The Next Wave in FAO Evolution

Peter Bendor-Samuel, Saurabh Gupta, Kara Wyatt

April 2007 | Document #ERI-2007-1-W-0158 | Whitepaper
The Finance and Accounting Outsourcing (FAO) market transformed over the last two years, experiencing close to 100% growth during this period, with further double-digit growth anticipated for the next... | More

Delivering higher value in FAO - Impact of FAO technology innovation

Phil Fersht, Saurabh Gupta

March 2007 | Document #ERI-2006-1-W-0127 | Whitepaper
After more than a decade in incubation, the Finance and Accounting Outsourcing (FAO) industry is recently experiencing unprecedented growth, doubling in size in the last two years and forecasted to co... | More

Technology Innovation in FAO

Richa Bansal, Phil Fersht, Saurabh Gupta

March 2007 | Document #ERI-2007-1-R-0156 | Research Report
In this research study, we investigate the impact technology innovation can and will play in driving incremental value from FAO. The objective of the study was to investigate the provision, developmen... | More

PO Annual Report 2007

Saurabh Gupta

March 2007 | Document #ERI-2007-1-R-0154 | Research Report
The Procurement Outsourcing (PO) market is at the cusp of entering the "rapid-growth" phase of market maturity. It is starting to gain significant momentum; 2006 was the landmark year with maximum con... | More

Emergence of mid-market in Business Process Outsourcing (BPO)

Richa Bansal, Phil Fersht, Saurabh Gupta

February 2007 | Document #ERI-2006-1-W-0146 | Whitepaper
The Business Process Outsourcing (BPO) market continues to be dominated by large-sized buyers, but the mid-market is starting to emerge. | More

FAO Annual Report 2006

Richa Bansal, Phil Fersht, Saurabh Gupta

December 2006 | Document #ERI-2006-1-R-0128 | Research Report
This annual study reviews major developments in 2006, provides a comparative perspective on the overall direction of market development, and offers readers a roadmap of what to expect going forward. ... | More

Industry Adoption Trends in FAO

Richa Bansal, Phil Fersht, Saurabh Gupta

October 2006 | Document #ERI-2006-1-R-0111 | Research Report
The report analyzes the factors, drivers, and inhibitors of FAO adoption by industry and includes case studies of current industry engagements. This report will assist companies considering outsourcin... | More

Indian Suppliers: Spicing Up the FAO Industry

Richa Bansal, Phil Fersht, Saurabh Gupta

October 2006 | Document #ERI-2006-1-W-0114 | Whitepaper
During the past two years, the Finance and Accounting Outsourcing (FAO) industry changed beyond recognition. The number of contracts more than doubled, the entire value proposition was transformed, an... | More

Technology Choices in PO

Phil Fersht, Saurabh Gupta

October 2006 | Document #ERI-2006-1-R-0151 | Research Report
Procurement Outsourcing (PO) facilitates technology deployment by reducing Total Cost of Ownership (TCO) and risks as well as improving service quality. Leading PO suppliers have the technology capabi... | More

Manufacturing Adoption Trends in FAO

Richa Bansal, Phil Fersht, Saurabh Gupta

October 2006 | Document #ERI-2006-1-R-0205 | Research Report
The report analyzes the factors, drivers, and inhibitors of FAO adoption in Manufacturing and includes case studies of current engagements. This report will assist companies considering outsourcing F&... | More

Financial Services Adoption Trends in FAO

Richa Bansal, Phil Fersht, Saurabh Gupta

October 2006 | Document #ERI-2006-1-R-0206 | Research Report
The report analyzes the factors, drivers, and inhibitors of FAO adoption in Financial Services and includes case studies of current engagements. This report will assist companies considering outsourci... | More

Energy & Utilities Adoption Trends in FAO

Richa Bansal, Phil Fersht, Saurabh Gupta

October 2006 | Document #ERI-2006-1-R-0207 | Research Report
The report analyzes the factors, drivers, and inhibitors of FAO adoption in Energy & Utilities and includes case studies of current engagements. This report will assist companies considering outsourci... | More

Geographic Trends in FAO Adoption

Richa Bansal, Phil Fersht, Saurabh Gupta, Sonal Singla

August 2006 | Document #ERI-2006-1-R-0110 | Research Report
This report analyzes the 2006 FAO market size and growth, factors affecting adoption, and the supplier landscape for North America, Europe, and Asia Pacific. This report will assist companies consider... | More

Unlocking the Potential of PO - Key challenges

Phil Fersht, Saurabh Gupta

July 2006 | Document #ERI-2006-1-W-0122 | Whitepaper
The Procurement Outsourcing (PO) market is still nascent, primarily due to major barriers preventing it thus far from reaching its potential. However, PO has the potential to become the next "ga... | More

Unlocking the Potential of PO

Phil Fersht, Saurabh Gupta

May 2006 | Document #ERI-2006-1-R-0121 | Research Report
PO has not taken off although it started around the same time as other BPOs like HRO and FAO. The PO market continues to show tremendous value potential, but is still in the pioneer stage of market ma... | More

Offshoring F&A Services

Richa Bansal, Saurabh Gupta, Sonal Singla

February 2006 | Document #ERI-2006-1-R-0109 | Research Report
The report covers the offshore trends and value proposition of offshoring in F&A and discusses the solution design for F&A offshore solution. This report will assist companies considering outsourcing ... | More

PO Annual Report 2005

Saurabh Gupta

November 2005 | Document #ERI-2005-1-R-0120 | Research Report
The Procurement Outsourcing (PO) market has the potential to become the "game-changer" in BPO. It has started to gain traction, although it has yet to emerge with full momentum. | More