Follow Everest on Twitter
search:

Analysts

More information 

For more information about our research offerings or to request a briefing from one of our analysts, please e-mail our Client Director team or call us at:

+1-214-451-3110

+91-124-496-1000

+44-870-770-0270

 

Customer support 

For assistance with accessing the web site or research subscription materials, please e-mail our support group.

Saurabh Gupta

Vice President

sgupta@everestgrp.com

Saurabh Gupta, Vice President, is leading the Institute’s research related to F&A Outsourcing (“FAO”) and Procurement Outsourcing (“PO”), which is focused on providing the industry with a deep and fact-based perspective on outsourcing of F&A and procurement processes. He utilizes his strong analytical background and international research experience to create intellectual property and insights into outsourcing trends, implications and industry best practices. He is a published author in leading FAO publications, and is a frequent speaker on the subject. He has played a pivotal role in developing the Institute’s syndicated research in the space including reports and whitepapers on offshoring of F&A services, unlocking the potential of PO, geographic and industry adoption trends in FAO, technology choices in PO, technology innovation in FAO, global FAO supplier landscape, and the FAO and PO annual reports.

Prior to joining Everest Research Institute, Saurabh worked with Infosys Technologies, where he provided techno-functional consulting to several global clients in manufacturing, retail, and financial services. He holds an MBA from IIT (Indian Institute of Technology) Bombay, and a Bachelor of Mechanical Engineering (Honors) from University of Delhi.

More Analyst Profiles


RELATED INFORMATION

Sort by:

58 items found

Is Transition Management in BPO Undergoing a Transition?

Saurabh Gupta, Kuldeep Lulla

August 2010 | Document #ERI-2010-1-W-0456 | Whitepaper
Even though transition is an inherent phase of outsourcing, the term "transition" has become synonymous with complexity. This whitepaper educates buyers on the transition phase in the life cycle of ou... | More

PO Supplier Profile Compendium - Comprehensive Look at 17 Established PO Providers

Arpita Bansal, Saurabh Gupta, Kuldeep Lulla, Abhishek Menon

June 2010 | Document #ERI-2010-1-R-0417 | Research Report
The PO supplier profile compendium provides accurate, comprehensive, and fact-based snapshots of 17 PO suppliers. Each 4-5 page supplier profile provides a comprehensive picture of their service suite... | More

FAO Supplier Profile Compendium - Comprehensive Look at 21 Established FAO Providers

Arpita Bansal, Saurabh Gupta, Kuldeep Lulla, Abhishek Menon

June 2010 | Document #ERI-2010-1-R-0416 | Research Report
The FAO supplier profile compendium provides accurate, comprehensive, and fact-based snapshots of 21 suppliers in the multi-process FAO market including Accenture, ACS, Aditya Birla Minacs F&A (Co... | More

Get More from Your Non-Core Spend - Realizing Value from Procurement Outsourcing (PO)

Saurabh Gupta, Katrina Menzigian

June 2010 | Document #ERI-2010-1-W-0397 | Whitepaper
Procurement Outsourcing (PO) emerged as a solution to help companies improve management of non-core spend and capture significant savings which has generated increased interest and exploration.  This ... | More

The Dynamic PO Supplier Landscape - Evolving from Segment Focus to End-to-end Capabilities

Arpita Bansal, Saurabh Gupta, Kuldeep Lulla, Abhishek Menon, Katrina Menzigian

June 2010 | Document #ERI-2010-1-R-0415 | Research Report
Procurement Outsourcing (PO) has generated immense interest in the BPO market as a solution to help companies realize savings and create bottom-line impact. As the PO market grows and matures, new pla... | More

Global FAO Supplier Landscape – Leaders, Contenders, Emerging Players, and the 2009 Star Performers

Arpita Bansal, Saurabh Gupta, Kuldeep Lulla, Abhishek Menon, Katrina Menzigian

May 2010 | Document #ERI-2010-1-R-0414 | Research Report
The 2009 FAO market context gave suppliers an opportunity for introspection, revaluate service offerings, and build capability (both in-house and through acquisitions) for an anticipated growth in 201... | More

PO Annual Report 2010 - "PO in 2009: A Year of Prudent Growth"

Saurabh Gupta, Abhishek Menon, Katrina Menzigian

March 2010 | Document #ERI-2010-1-R-0401 | Research Report
The PO market in 2009 witnessed increased levels of interest and market activity. However, the average contract values dropped due to the adoption of a conservative approach given the prevailing uncer... | More

FAO in 2010: Exiting the Twilight Zone and Poised for Growth

Saurabh Gupta, Mansi Khanna, Abhishek Menon, Katrina Menzigian

February 2010 | Document #ERI-2010-1-R-0393 | Research Report
The twilight zone of 2009 seems to be lifting as market signals indicate 2010 is poised for a return to FAO growth. As the global economy revives, most suppliers are reporting stronger sales pipelines... | More

Pricing Structures in PO - Ensuring "Win-Win" Solutions

Saurabh Gupta, Abhishek Menon, Katrina Menzigian

November 2009 | Document #ERI-2009-1-R-0371 | Research Report
The objective in this study is to uncover the latest trends in pricing structures prevalent in PO with focus on pricing structures prevalent today, market trends in adoption of different pricing struc... | More

Technology-Led Solutions in FAO - Supplier Profile Compendium

Saurabh Gupta, Katrina Menzigian

October 2009 | Document #ERI-2009-1-R-0364 | Research Report
In this study, Everest profiles technology-led FAO solutions of established FAO suppliers including Capgemini, EDS, Genpact, IBM, Infosys BPO, TCS, Wipro, WNS, and Xchanging. | More

Technology Flavors in FAO - From Tools to Platforms

Saurabh Gupta, Katrina Menzigian

October 2009 | Document #ERI-2009-1-R-0362 | Research Report
Technology plays a much more invasive role in FAO solutions today.  Buyers realize that effective use of technology can help unlock significant value, and suppliers are leveraging technology to create... | More

Things You Must Know Before Your FAO Contract Expires

Ateendra Dabas, Saurabh Gupta, Katrina Menzigian

July 2009 | Document #ERI-2009-1-W-0353 | Whitepaper
The present FAO market has witnessed nearly 400 multi-process contract signings, and more than 90% of these contracts were signed post-2000. Nearly 80% of the FAO contracts signed in the market are f... | More

PO in Financial Services: From Wall Street to Martin Place - Unlocking Value from the Savings Goldmine

Ateendra Dabas, Saurabh Gupta, Katrina Menzigian, Ankur Sahni

July 2009 | Document #ERI-2009-1-R-0348 | Research Report
Financial Services has been at the forefront of outsourcing and offshoring but PO adoption is relatively low. Historically procurement did not attract enough attention among financial services buyers.... | More

Global FAO Supplier Landscape - Supplier Profile Compendium

Ateendra Dabas, Saurabh Gupta, Katrina Menzigian, Ankur Sahni

June 2009 | Document #ERI-2009-1-R-0336 | Research Report
The Global FAO Supplier Landscape - Supplier Profile Compendium is a companion to Everest Research Institute's latest study, Global FAO Supplier Landscape, May 2009, and provides accurate, comprehensi... | More

PO in Manufacturing Industry - Tangible Bottom-Line Impact Drives Further Adoption

Ateendra Dabas, Saurabh Gupta, Katrina Menzigian, Ankur Sahni

May 2009 | Document #ERI-2009-1-R-0338 | Good
Manufacturing industry is the largest adopter of PO, accounting for nearly 60% of all multi-process PO contracts and nearly 50% of overall multi-process PO market revenues. In this report, we identify... | More

Global FAO Supplier Landscape - Differentiate to Get Noticed

Ateendra Dabas, Saurabh Gupta, Katrina Menzigian, Ankur Sahni

May 2009 | Document #ERI-2009-1-R-0335 | Research Report
The Global FAO Supplier Landscape research report provides actionable insights through in-depth analyses of shifts in the global FAO supplier landscape. It provides an overview of the FAO market in 2... | More

Industry-Specific FAO - Opportunity to Optimize Revenue Cycle for Healthcare Providers

Saurabh Gupta, Katrina Menzigian

April 2009 | Document #ERI-2009-1-W-0332 | Whitepaper
FAO has the potential to generate significant benefits for healthcare providers but has continued to be untapped. This whitepaper provides our perspective on how healthcare providers can leverage FAO ... | More

PO Annual Report 2009: Shifting Buyer Preferences Dictate New Engagement Models

Ateendra Dabas, Saurabh Gupta, Katrina Menzigian, Ankur Sahni

April 2009 | Document #ERI-2009-1-R-0329 | Research Report
The Procurement Outsourcing (PO) market remains on a growth trajectory, and witnessed 30% YoY growth in 2008. This report examines the global 2008 PO market and provides insights, detailed analyses a... | More

Webinar Presentation: Advancing the FAO Value Proposition: The New Order of Buyer Expectations

Saurabh Gupta, Katrina Menzigian

March 2009 | Document #ERI-2009-1-P-0331 | Research Report
As 2009 unfolds, clients and providers of Finance & Accounting Outsourcing (FAO) are positioned better now than ever to capitalize on key opportunities. This document highlights the direction and nat... | More

FAO Annual Report - Strategically Tackling the FAO Market in 2009: Maximizing Opportunities

Ateendra Dabas, Saurabh Gupta, Katrina Menzigian, Ankur Sahni

March 2009 | Document #ERI-2009-1-R-0324 | Research Report
Latest research from Everest reveals that 2008 witnessed new contract signings in excess of US$3billion - the strongest year ever for new FAO spending. Approximately 68 new contracts were signed in 20... | More

Industry-Centric BPO Solutions

Saurabh Gupta, Katrina Menzigian

February 2009 | Document #ERI-2009-1-B-0326 | Research Brief
Everest predicts that industry-centric BPO capabilities will emerge as an opportunity for suppliers to create top-line impact for their clients and attain distinctive positioning in an increasingly co... | More

Moving Beyond the Bottom-Line: Industry-Specific FAO Solutions

Ateendra Dabas, Saurabh Gupta, Katrina Menzigian, Ankur Sahni

February 2009 | Document #ERI-2009-1-R-0322 | Research Report
The Everest Research Institute defines industry-specific FAO offerings as involving horizontal "corporate" F&A processes integrated with elements or entire platforms of "operational" industry-spec... | More

PO Technology Models: Creating Solutions That Deliver Value

Ateendra Dabas, Saurabh Gupta, Katrina Menzigian, Ankur Sahni

January 2009 | Document #ERI-2009-1-R-0305 | Research Report
Procurement technology is playing an important role in driving the Procurement Outsourcing (PO) market. The PO technology landscape is aligned to the two broad divisions in the PO market, sourcing and... | More

FAO Holds Positive Promise for the Financial Services Industry

Ateendra Dabas, Saurabh Gupta, Katrina Menzigian

October 2008 | Document #ERI-2008-1-B-0304 | Research Brief
Learn more about Everest Research Institute's views on the how the recent dynamics of the financial services sector will impact the FAO market. | More

Understanding the Waking Giant: The Mid-Market and FAO

Ateendra Dabas, Saurabh Gupta, Katrina Menzigian, Ankur Sahni

October 2008 | Document #ERI-2008-1-R-0279 | Research Report
The mid-market buyer-segment has shown a spurt in FAO adoption. The mid-market represents a new set of challenges and opportunities for both buyers and suppliers. The focus of this study is to unders... | More

PO Supplier Profile Compendium

Ateendra Dabas, Saurabh Gupta, Katrina Menzigian, Ankur Sahni

October 2008 | Document #ERI-2008-1-R-0273 | Research Report
The Procurement Outsourcing (PO) Supplier Profile Compendium is a companion to the latest study, Global Procurement Outsourcing (PO) Supplier Landscape, August 2008, and provides accurate, comprehens... | More

FAO Market Growth Targets a Broader Value Proposition

Saurabh Gupta, Katrina Menzigian

September 2008 | Document #ERI-2008-1-W-0278 | Whitepaper
Over the past several years we have seen the market expand its appeal from large global energy and resource providers to include a wide-range of industries, geographies, and buyer sizes. This piece su... | More

Global PO Supplier Landscape

Ateendra Dabas, Saurabh Gupta, Katrina Menzigian, Ankur Sahni

September 2008 | Document #ERI-2008-1-R-0265 | Research Report
As the Procurement Outsourcing (PO) market gains momentum, a new value proposition is emerging that represents a convergence of traditional PO and the traditional Finance and Accounting (FAO) value l... | More

FAO Contract Characteristics

Ateendra Dabas, Saurabh Gupta, Katrina Menzigian, Ankur Sahni

July 2008 | Document #ERI-2008-1-R-0259 | Research Report
As the market continues to expand and mature, the FAO contract characteristics are changing - in the way contracts are being signed and executed.  This report aims to assist key stakeholders in ... | More

PO Market Dynamics in Australia/New Zealand (A/NZ)

Saurabh Gupta, Katrina Menzigian, Shefali Saxena, Swapnil Sinha

June 2008 | Document #ERI-2008-1-R-0255 | Research Report
The research takes a close look at procurement outsourcing developments in the small but dynamic market of Australia / New Zealand (A/NZ). The report discusses buyer side drivers and challenges in the... | More

New Partnership May Bolster S2P Market - The Genpact/ICG Commerce Combination

Saurabh Gupta, Katrina Menzigian

May 2008 | Document #ERI-2008-1-B-0257 | Research Brief
Katrina Menzigian and Saurabh Gupta share their thoughts on the joining of Genpact/ICG Commerce | More

Finance & Accounting Outsourcing (FAO) Annual Report 2008

Ateendra Dabas, Saurabh Gupta, Katrina Menzigian

May 2008 | Document #ERI-2008-1-R-0245 | Research Report
The multi-process FAO market continues to grow aggressively with approximately 65 new contracts being signed in 2007 - exceeding the unprecedented growth seen in the landmark year of 2006. The market... | More

Procurement Outsourcing (PO) Annual Report 2008

Ateendra Dabas, Saurabh Gupta, Katrina Menzigian

April 2008 | Document #ERI-2008-1-R-0234 | Research Report
With the number of new contract signings in 2007 matching that of 2006, the PO market is moving closer to entering a “rapid growth” phase as 2008 unfolds. In response to this increased mar... | More

Procurement Outsourcing (PO) Market Definition Update

Richa Bansal, Saurabh Gupta, Katrina Menzigian

March 2008 | Document #ERI-2008-1-W-0233 | Whitepaper
Based on its annual PO data collection exercise conducted in August 2007, Everest Research has observed fundamental shifts in PO market characteristics. In order to enhance its ability to track the va... | More

Outsourcing the Procure-to-Pay (P2P) Process

Saurabh Gupta, Katrina Menzigian

February 2008 | Document #ERI-2008-1-R-0224 | Research Report
This report examines the expanding market opportunity around the outsourcing of Procure-to-Pay (P2P) processes. It focuses on identifying the emerging value proposition of an end-to-end approach in ... | More

Outsourcing Order-to-Cash (O2C) and Procure-To-Pay (P2P) - Opportunity to Create Business Impact

Richa Bansal, Saurabh Gupta, Katrina Menzigian

December 2007 | Document #ERI-2007-1-R-0201 | Research Report
This study investigates the business value and the market state of outsourcing O2C and P2P processes. The purpose of this research is to identify the opportunity and the constituents of the business ... | More

Global Sourcing in PO

Saurabh Gupta, Katrina Menzigian

November 2007 | Document #ERI-2007-1-R-0217 | Research Report
The value proposition of Procurement Outsourcing (PO) is centered around spend-related savings and not labor arbitrage. Consequently, the degree of offshoring in PO contracts is only around 25% less ... | More

Outsourcing Order-To-Cash and Procure-To-Pay - Opportunity to Create Business Impact

Richa Bansal, Saurabh Gupta, Katrina Menzigian

October 2007 | Document #ERI-2007-1-W-0214 | Whitepaper
Finance and Accounting Outsourcing (FAO) is well into the rapid-growth phase with established models and demonstrated supplier capabilities. Thus far, the value proposition focused on providing direct... | More

Roadmap to Realizing the Savings in PO

Mark Craddock, Saurabh Gupta, Katrina Menzigian

September 2007 | Document #ERI-2007-1-W-0212 | Whitepaper
Everest Research Institute conducted a study of the PO market to educate the industry on the challenges in the PO market and the available mechanisms to address those challenges. | More

Global Sourcing in FAO

Jimit Arora, Saurabh Gupta, Katrina Menzigian, Sudhanshu Saxena

July 2007 | Document #ERI-2007-1-R-0171 | Research Report
As the offshore FAO market matures, there is an increased push in the market to innovate beyond pure labor arbitrage. In this study, we analyze key trends emerging in the offshore FAO market. The repo... | More

Global Supplier Landscape in FAO

Richa Bansal, Saurabh Gupta, Katrina Menzigian

June 2007 | Document #ERI-2007-1-R-0163 | Research Report
This Everest study focuses on mapping out how this landscape is evolving, what differentiates players, and how leading FAO providers are winning business. The study also includes Everest's Capab... | More

Nurturing Innovation in Finance & Accounting Outsourcing: The Next Wave in FAO Evolution

Peter Bendor-Samuel, Saurabh Gupta, Kara Wyatt

April 2007 | Document #ERI-2007-1-W-0158 | Whitepaper
The Finance and Accounting Outsourcing (FAO) market transformed over the last two years, experiencing close to 100% growth during this period, with further double-digit growth anticipated for the next... | More

Delivering higher value in FAO - Impact of FAO technology innovation

Phil Fersht, Saurabh Gupta

March 2007 | Document #ERI-2006-1-W-0127 | Whitepaper
After more than a decade in incubation, the Finance and Accounting Outsourcing (FAO) industry is recently experiencing unprecedented growth, doubling in size in the last two years and forecasted to co... | More

Technology Innovation in FAO

Richa Bansal, Phil Fersht, Saurabh Gupta

March 2007 | Document #ERI-2007-1-R-0156 | Research Report
In this research study, we investigate the impact technology innovation can and will play in driving incremental value from FAO. The objective of the study was to investigate the provision, developmen... | More

PO Annual Report 2007

Saurabh Gupta

March 2007 | Document #ERI-2007-1-R-0154 | Research Report
The Procurement Outsourcing (PO) market is at the cusp of entering the "rapid-growth" phase of market maturity. It is starting to gain significant momentum; 2006 was the landmark year with maximum con... | More

Emergence of mid-market in Business Process Outsourcing (BPO)

Richa Bansal, Phil Fersht, Saurabh Gupta

February 2007 | Document #ERI-2006-1-W-0146 | Whitepaper
The Business Process Outsourcing (BPO) market continues to be dominated by large-sized buyers, but the mid-market is starting to emerge. | More

FAO Annual Report 2006

Richa Bansal, Phil Fersht, Saurabh Gupta

December 2006 | Document #ERI-2006-1-R-0128 | Research Report
This annual study reviews major developments in 2006, provides a comparative perspective on the overall direction of market development, and offers readers a roadmap of what to expect going forward. ... | More

Industry Adoption Trends in FAO

Richa Bansal, Phil Fersht, Saurabh Gupta

October 2006 | Document #ERI-2006-1-R-0111 | Research Report
The report analyzes the factors, drivers, and inhibitors of FAO adoption by industry and includes case studies of current industry engagements. This report will assist companies considering outsourcin... | More

Indian Suppliers: Spicing Up the FAO Industry

Richa Bansal, Phil Fersht, Saurabh Gupta

October 2006 | Document #ERI-2006-1-W-0114 | Whitepaper
During the past two years, the Finance and Accounting Outsourcing (FAO) industry changed beyond recognition. The number of contracts more than doubled, the entire value proposition was transformed, an... | More

Technology Choices in PO

Phil Fersht, Saurabh Gupta

October 2006 | Document #ERI-2006-1-R-0151 | Research Report
Procurement Outsourcing (PO) facilitates technology deployment by reducing Total Cost of Ownership (TCO) and risks as well as improving service quality. Leading PO suppliers have the technology capabi... | More

Manufacturing Adoption Trends in FAO

Richa Bansal, Phil Fersht, Saurabh Gupta

October 2006 | Document #ERI-2006-1-R-0205 | Research Report
The report analyzes the factors, drivers, and inhibitors of FAO adoption in Manufacturing and includes case studies of current engagements. This report will assist companies considering outsourcing F&... | More

Financial Services Adoption Trends in FAO

Richa Bansal, Phil Fersht, Saurabh Gupta

October 2006 | Document #ERI-2006-1-R-0206 | Research Report
The report analyzes the factors, drivers, and inhibitors of FAO adoption in Financial Services and includes case studies of current engagements. This report will assist companies considering outsourci... | More

Energy & Utilities Adoption Trends in FAO

Richa Bansal, Phil Fersht, Saurabh Gupta

October 2006 | Document #ERI-2006-1-R-0207 | Research Report
The report analyzes the factors, drivers, and inhibitors of FAO adoption in Energy & Utilities and includes case studies of current engagements. This report will assist companies considering outsourci... | More

Geographic Trends in FAO Adoption

Richa Bansal, Phil Fersht, Saurabh Gupta, Sonal Singla

August 2006 | Document #ERI-2006-1-R-0110 | Research Report
This report analyzes the 2006 FAO market size and growth, factors affecting adoption, and the supplier landscape for North America, Europe, and Asia Pacific. This report will assist companies consider... | More

Unlocking the Potential of PO - Key challenges

Phil Fersht, Saurabh Gupta

July 2006 | Document #ERI-2006-1-W-0122 | Whitepaper
The Procurement Outsourcing (PO) market is still nascent, primarily due to major barriers preventing it thus far from reaching its potential. However, PO has the potential to become the next "ga... | More

Unlocking the Potential of PO

Phil Fersht, Saurabh Gupta

May 2006 | Document #ERI-2006-1-R-0121 | Research Report
PO has not taken off although it started around the same time as other BPOs like HRO and FAO. The PO market continues to show tremendous value potential, but is still in the pioneer stage of market ma... | More

Offshoring F&A Services

Richa Bansal, Saurabh Gupta, Sonal Singla

February 2006 | Document #ERI-2006-1-R-0109 | Research Report
The report covers the offshore trends and value proposition of offshoring in F&A and discusses the solution design for F&A offshore solution. This report will assist companies considering outsourcing ... | More

PO Annual Report 2005

Saurabh Gupta

November 2005 | Document #ERI-2005-1-R-0120 | Research Report
The Procurement Outsourcing (PO) market has the potential to become the "game-changer" in BPO. It has started to gain traction, although it has yet to emerge with full momentum. | More